ORDER CANCELLATION BEFORE YOUR PACKAGE HAS BEEN SHIPPED:
In case you change your mind and would like to cancel your order before your package has been shipped, you can easily place a cancellation request by one of the below two options:
- Kindly drop us an email at dynamocks.np@gmail.com with your order details.
- You may simply drop us a Whatsapp message on +9779851255904 with your order details.
Once we receive the details, we will make sure to get your order canceled and that you receive your entire refund. Please note, this applies only in cases where the shipment has not been dispatched
2. CRITERIA FOR NO RETURN ACCEPTANCE
dynamocksnepal will not accept returns for products that are deemed to be USED, WASHED, WORN, or DAMAGED and are not in their original form of packaging and their original condition. Exceptions may apply
.3. MAXIMUM TIME LIMIT FOR RETURNS
Return request should be placed within 7 days from the date of delivery. Exceptions may apply.
4. RETURNING PROCESS:
All you have to do is drop us an email on dynamocks.np@gmail.com or a message us on Whatsapp (+9779851255904) with your order details and the reason for return request and a dedicated point of contact will be arranged to guide you through the entire process.
We always go the extra mile to help our customers and to make sure they are happy.