Question 1

Can I change my socks order after placing it?

Accepted Answer

After placing your order, we can't change the quantity, size, or shipping address. But you can contact our customer service via WhatsApp at +9779851255904 or email at dynamocks.np@gmail.com, and we'll do our best to help.

Question 2

When will my socks order arrive?

Accepted Answer

Delivery times vary within Nepal. In Kathmandu, you'll get your order within 2 days of dispatch. For other metro areas, it takes 2-5 days, and for the rest of Nepal, up to 7 days.

Question 3

Can I get gift wrapping and a personalized note with my socks order?

Accepted Answer

Currently, we don't offer gift wrapping, but we're working on it! However, you can add a personalized note to your socks order. Just click on "Add a note" during checkout and type your message.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards.

Question 5

How can I return my socks?

Accepted Answer

You can return your socks within 72 hours of purchase for a full refund. Make sure the socks are unworn and the tags are still attached.

FAQ

Frequently asked questions

Can I change my socks order after placing it?

When will my socks order arrive?

Can I get gift wrapping and a personalized note with my socks order?

What payment methods do you accept?

How can I return my socks?